Privacy Policy

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address (if provided)
• Shipping Address
• Billing Address
• PIN Code
• Order Details
• Login Information

We use SMS OTP authentication for secure login. We do not collect or store your passwords.

Payment Information

Payments are securely processed through Razorpay. We do not store:

• Credit Card Numbers
• Debit Card Numbers
• CVV
• UPI PIN
• Net Banking Credentials

Payment information is securely handled by Razorpay according to PCI-DSS standards.

Device Information

We may automatically collect:

• IP Address
• Browser Type
• Device Type
• Operating System
• Cookies
• Usage Analytics

2. How We Use Your Information

We use your information to:

• Process orders and Deliver products
• Provide customer support and Send order updates
• Verify identity through OTP
• Prevent fraud
• Improve website performance
• Comply with legal obligations

3. Shipping Information

To deliver your orders, we share necessary shipping information with Shiprocket and its courier partners, including Name, Mobile Number, Delivery Address, and Order Details. This information is used solely for delivery purposes.

4. Payment Processing

Payments are processed securely through Razorpay. We never store sensitive banking information on our servers.

5. Cookies

We use cookies to Remember your preferences, Improve website functionality, Analyse website traffic, and Enhance user experience. You may disable cookies through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of internet transmission is completely secure.

7. Data Sharing

We never sell your personal information. Information may be shared only with:

• Razorpay
• Shiprocket
• Courier Partners
• Government authorities when legally required

8. Your Rights

You may request Access to your personal information, Correction of inaccurate information, Deletion of your account (subject to legal obligations), and Removal from promotional communications.

9. Account Deletion

You may request deletion of your account by contacting our support team. Certain order and payment records may be retained for tax and legal compliance.

10. Children's Privacy

Our services are intended for users aged 18 years or older.

11. Changes

We may update this Privacy Policy at any time. Updated policies will be published on this page.

12. Contact Us